The ONE VIP rewards program ("Program") is a service provided by Urban One ("Sponsor") and managed by ampliFI Loyalty Solutions, LLC ("Administrator").
Participation in the Program is exclusive to those who have a current ONE VIP Visa Prepaid Card issued by Stride Bank ("ONE VIP card"). These individuals are defined as ("Cardholders").
By activating the ONE VIP card you will be automatically enrolled in the Program. By using the ONE VIP card you agree to these Rewards Terms. If you do not agree with these Rewards Terms, then do not use your ONE VIP card.
The Sponsor reserves the right to disqualify any Cardholder from participation in the Program and invalidate all Points for abuse, fraud, or any violation of the Program terms and conditions. The Sponsor may make such a determination in its sole discretion.
The rewards program is void where prohibited by federal, state, or local law.
The Sponsor and the Administrator are not responsible for typographical errors and/or omissions in any program document.
The Sponsor and the Administrator reserve the right to change the terms and conditions as well as the points required for a reward within the rewards Program. At the Sponsor's option, redemption of Points may be restricted, limited, expired, or cancelled at any time without prior notice.
Eligibility in the program is restricted to individuals who have a statement address within the 50 United States, the District of Columbia or any U.S. Possession or Territory.
Cardholders will earn (“Points”) for qualified transactions made at participating merchants using their ONE VIP card.
Points will be accumulated at the rate of:
One point per every two (2) dollars spent using the Cardholder's enrolled prepaid debit card.
One and a half (1.5) points per every one (1) dollar spent using the Cardholder's enrolled prepaid debit card at select merchants.
Points are only earned on point of sale (PIN & Signature) and online transactions. Points will not be earned for ATM transactions or for purchase of Gift Cards or other monetary instruments.
Points accumulated for other banking relationships, products or services are determined at the sole discretion of the Sponsor.
Point earnings are based on the net retail purchase transaction volume (i.e., purchases less credits, returns and adjustments) charged to the ONE VIP card during each day by the Cardholder. Net purchases are rounded to the nearest dollar and are subject to verification. If a transaction is subject to a billing dispute, the point value of the transaction may be deducted from the point total during the dispute period. If the transaction is reinstated, points will be reinstated.
Merchant Funded Points (AMPRE). Cardholders can earn additional Points from participating merchants when using their ONE VIP card for purchases at participating AMPRE merchants, both online and in-store. Point earnings will vary based upon the merchant. Each merchant's Point earnings ratio is listed on the Program's website.
By providing your email address when you register on the Rewards website, you can agree to receive all future AMPRE correspondence and notices electronically to that email address. Email is the primary method for contacting Cardholders regarding their participation in the Program. It is the Cardholder's responsibility to update or change the email address on file. This can be done on the Program's website.
New merchant offers are updated periodically. There is not a limit to the number of times a Cardholder can earn Points for shopping at an AMPRE merchant.
In the event of fraud, abuse of program privileges or violation of the program rules (including any attempt to sell, exchange or transfer points or the instrument exchangeable for points), the program Sponsor reserves the right to cancel cardholder’s membership in the rewards program.
Points may not be combined with any other loyalty/frequency reward program that is not managed by the program's Sponsor.
The Sponsor reserves the right to award bonus Points to selected cardholders for any activity or condition it decides.
Points are not the property of the cardholder, and cannot be bought, sold or transferred in any way (including upon death or as part of a domestic relations matter).
Points are tracked and redeemable on a first-in, first-out basis.
The Sponsor and the Administrator shall have no liability for disagreements between Cardholders regarding Points. The Sponsor's decisions regarding Point discrepancies shall be final.
To redeem points, follow the instructions below, visit the Program's website or call the customer service department. All contact information is listed at the bottom of these Terms and Conditions.
To be eligible to redeem Points, the Cardholder’s account(s) must be open (meaning not voluntarily closed, canceled or terminated for any reason) and the ONE VIP card cannot have any other status preventing authorizations.
Points are deducted from the Cardholder’s point balance as soon as they are redeemed.
Points must be redeemed by the Cardholder only.
The Cardholder agrees to release the Sponsor and Administrator, and its vendors from all liability for any injury, accident, loss, claim, expense or damages sustained by the Cardholder, associated with a reward or use of rewards while participating in this Program and in the case of a travel reward, anyone traveling with or without the cardholder, in connection with the receipt, ownership, or use of any reward. The Administrator and the Sponsor shall not be liable for consequential damages, and the sole extent of liability, if at all, shall not exceed the actual value of the reward.
The Cardholder is responsible for determining any tax liability arising from participation in the program. Consult a tax advisor concerning tax consequences.
Support the greater good by choosing a charity donation.
You may designate the funds for the Urban One community works, Inc. The online designation is an easy and very rewarding experience with something meaningful for everyone. Follow the easy instructions on the rewards website.
Cash back rewards
The cash back reward(s) will appear as a credit on the Cardholder’s ONE VIP card.
The Cardholder is responsible for any outstanding balance owed on the account after the credit is applied.
Cash back reward(s) cannot be applied toward the payment amount owed on a Cardholder’s ONE VIP card.
V. Toll-Free Participant Access & Contact Information
For questions, concerns or complaints, please contact the Administrator's customer service center at 866-872-2693.
The Administrator’s customer service center is open 24 hours/ 7 days a week, the center will be closed the following major holidays until 5 am CT the following morning. (New Year’s Day, Easter, Memorial Day, Thanksgiving and Christmas.)
For questions about your card, contact Card Services at 1-866-620-1368.
The Program's website is www.dreampoints.com/onevip.